Promo codes are issued for special offers and can be applied at checkout.
The promo code that you are attempting to use may be expired or invalid. Check to make sure it is spelled correctly. If all fails, call the shop at (212) 258-0722 or email us at firstname.lastname@example.org.
Shipping and Delivery
Parcelle ships from our Manhattan store as well as our warehouse location.
Parcelle currently only ships with in the United States. We offer standard shipping via FedEx.
All shipments are packed in appropriate materials. We've been doing this for years and we know how valuable these bottles can be. Every bottle is packed with love and care.
We do our best to complete deliveries in a timely manner. Arrival of your order will vary depending on the availability of the wine and shipping method selected.
Yup. Local Manhattan deliveries will be sent by EOD. Call the shop for outer boroughs. We’ll do our best to make it happen.
There’s a few options available at check out. - Local Manhattan Delivery: available daily between 12-9PM just give us 90 mins. - Same-day: Orders placed online will be delivered before EOD
If you need something on the fly, call the shop. We’ll try to make it happen.
You absolutely will. It's generated immediately once the shipping label is created.
If you have Parcelle account, you may change your shipping address in your settings. If you’ve already placed the order, it’s best to call the shop at (212) 258-0722 or email us at email@example.com and we’ll make sure that it gets to the right address.
Returns and Exchanges
Parcelle is happy to accept returns of unopened wine up to 7 days after the date of sale. Original sales receipt is required. For our complete return and exchange policy, please see our Terms of Service.
Refunds will be processed within 24 hours of your request. Please allow 1-4 business days for refund to be reflected in your account.
Re-gift? Just kidding. Bring it by the shop and we’ll be happy to work something out.